the copy image, inc.
the copy image, inc.
has been providing sales and service to a diverse group of local businesses since 1993. We service and sell to the largest and the smallest businesses in the Michiana area.
Our main line is Kyocera. We also handle Canon Wide Format and others. We also sell supplies for practically any printer.
Service Solution Provider
A Kyocera Service Solution Provider (SSP) Dealer employs a highly certified
service staff and represents Kyocera's highest level of technical expertise.
MPS Dealer
Kyocera Certified MPS Dealers represent the highest level of managed print services knowledge and support in the Kyocera channel of Authorized Dealers. These certified dealers have proven to successfully reduce customer output costs, simplify consumables fulfillment, and improve document efficiency through Kyocera’s Managed Print: SimplifiedSM program.
Hardware
Multifunctional Products
Kyocera provides the industry's most comprehensive line of award-winning low to high volume black/white and color copiers and multifunctional products (MFPs).
Printers
Our highly regarded and highly rated network laser printers deliver high-resolution output with crisp black and white text or color and graphics for any size workgroup.
Kyocera Document Solutions offers an award-winning range of device technology and integrated business process improvement solutions that work together seamlessly. From desktop printers and multifunctional printers to robust color and black & white multifunctional products and business applications, our solutions turn otherwise complex data and document workflows into simple, efficient processes.
TESTIMONIALS
Read what our clients are saying about The Copy Image. We are very proud of the excellent feedback we get from our clients.
At The Copy Image, we are always interested to hear your opinions and if we could improve our service in any way.
Dismas staff always appreciates the support of The Copy Image, Inc. for the Dismas House mission, for printing our newsletters, and for providing all our printing equipment and maintenance all year round. Our staff can always count on them. Thank you, Randy, and your team for being true friends of Dismas!
You have no idea how happy we are with you taking care of us so quickly on Monday morning!
On a normal day (April 16-February) we could wait if something breaks down.
During tax season – I typically work 25 hours overtime a week to get the job done. The copier is like Gold!
That’s one reason we have stayed with The COPY Image over the years - - you understand our business and do your best. Outstanding Customer Service! We have very few problems with the Kyocera machines 😊
FINANCIAL ASSOCIATES THANKS YOU FROM THE BOTTOM OF OUR HEART!
I can now get back to work finalizing returns 😊
Sue
I have
worked with Copy Image over the past 8 years, I have been impressed with there
honesty from both Sales and service. I use to shop around, now my first call is
to The Copy Image.
- PH
South Bend, IN
Although
my position in the company has changed and I no longer deal with the office
machines, I would still, without hesitation, recommend The Copy Image. Over the
years, I found it very easy to deal with each person from The Copy Image,
whether it be Owner, Sales Rep, or Service Tech. Service response time was quick
and work was completed properly. Customer Service and satisfaction was always
top notch.
Thank you!
- Patti
South Bend,
IN
I am a
secretary and it is my responsibility to call for service when office equipment
needs attention. We have been doing business with The Copy Image for several
years. We purchased a printer and also lease a copier from them (we're on our
second copier). The machines themselves and the service we have received are
outstanding. We have not had any major problems with the machines. When I have
called for service, the people on the phone have been polite and the response
time has been fast. The technicians are courteous and explain whatever was
causing the problem. The sales representative we have been doing business with
for years has consistently gone above and beyond in explaining how the machines
work and advising and demonstrating how to get the most efficient use of them.
On the rare occasions that we have a question, he responds very promptly. We
have no complaints whatsoever and have had a very! good experience with The Copy
Image.
- Betty
Elkhart, IN
We have
been very happy with The Copy Image. Our company has dealt with them for over 20
years. We have purchased copiers and fax machines from them. Whenever we have a
problem, The Copy Image is quick to solve it - whether it warrants a trip to our
office or technical support over the phone. We are very pleased with their
service and products.
- Sandra
Saint Joseph,
MI
The Copy
Image has never disappointed me. Their service is always timely, efficient, and
professional. It's apparent that their salesmen realize that such service after
the sale is essential, holding their technicians in high esteem. I'm grateful
for the confidence I can have whenever I need The Copy Image support.
- CW
Elkhart, IN
Over a
three-year period, this office of six people made over 175,000 prints.
Throughout that time period The Copy Image was dependable for all our supply and
service needs. When that first printer needed to be replaced, there was no
question but to continue our relationship with The Copy Image.
